How to send a parcel

Practical tips for ensuring safe delivery of your parcel

You can easily send fragile items with PostNL. Of course, everything depends on proper, sealed packaging. As the sender you are ultimately responsible for your shipment’s packaging. Because damage due to insufficient packaging will not be covered. With these tips, you can’t go wrong.


Proper packaging starts with the inside of your parcel:

  • Wrap your item in paper or corrugated cardboard
  • Lay some balls of paper on the bottom of your parcel
  • Fill up the remaining space with paper or another type of packing material
  • Make sure the items cannot touch each other 

If you are sending liquid, opt for a sealed, leak-proof bottle or jar. Put the bottle or jar in a crate or sturdy box. Fill up the remaining space with balls of paper, or something else to absorb any shocks and/or leaks.


Protect the contents of your parcel as well as possible against shocks or impact.

  • Use a solid, sturdy container, e.g. a corrugated cardboard box
  • Opt for high-quality cardboard for valuable items
  • If you’re reusing a box, make sure to remove any old shipping labels and stickers
  • Properly seal the box with industrial tape. We do not recommend Scotch tape or rope
  • Make sure your parcel does not have any sharp corners or edges. Otherwise it will damage other parcels


  • Maximum weight per parcel: 30 kg
  • Maximum dimensions per parcel: 100 x 70 x 50 cm