Terms of use

Access to and the use of the website of PostNL NV, its subsidiaries and its affiliates, including the Belgian subsidiaries (hereinafter referred to as "PostNL"), which is accessible via www.postnl.be (hereinafter referred to as "the Site"), as well as any internet applications that are offered through this site (hereinafter referred to as "the Applications"), are subject to the following terms and conditions, unless explicitly stated otherwise elsewhere. Use of this Site and the Applications means that you fully accept the following terms and conditions and any other additional terms and conditions mentioned on this Site and Applications without reservation.

1. This Site and the information, names, images, pictures, logos and icons regarding or relating to PostNL or its products and services are provided "as is" without any representation or endorsement made, and without guarantee of any kind, either express or implied, including, but not limited to, the implied guarantees of merchantability, fitness for a particular purpose or non-infringement. The information provided on this Site has not been written to meet your personal requirements, and you are solely responsible for ensuring that you are satisfied that this information is appropriate for your purposes before making use of it.

2. PostNL or one of its contractors and/or employees shall not be liable for any damages whatsoever, including direct, court-assigned, indirect or consequential damages, arising out of or in connection with accessing or making use of this Site or the use and dissemination of information contained in this Site.

3. This Site may contain inaccuracies or typographical errors that will be corrected by PostNL at the discretion of PostNL after discovery. Furthermore, the information contained on this Site will be updated on a regular basis. PostNL reserves the right to make amendments, improvements and/or changes to the information, these terms and conditions, names, images, pictures, logos and icons or the products and services referred to on this Site at any time and without providing any notice. PostNL excludes all responsibilities for the data that is either accessed or acquired from, through or outside this Site.

4. The trademarks, trade names, images, logos and pictures identifying PostNL's products and services, as well as the design, text and graphics of the Site are the property of PostNL and/or its suppliers. Unless expressly stated, nothing contained herein shall be construed as conferring any license or right under copyright or other intellectual property right of PostNL and/or its suppliers.

5. The products and services described on this Site are always subject to the terms and conditions applicable to your specific case. These can be found under "General Terms & Conditions". PostNL also recommends you read the privacy policy and the cookie policy carefully. These explain how PostNL handles your personal data, and which cookies are used by the PostNL online services.

6. Although PostNL takes all reasonable steps to prevent viruses on this Site, it cannot guarantee this. Liability for viruses is excluded. You are therefore advised to take all the generally accepted and possible safety precautions concerning the internet before using this Site.

7. Certain services and products offered on the site are exclusively developed and tested for computers running on the Windows operating system and running (as a minimum) Internet Explorer 5.5 as the browser. The use of those products and services with computers that do not meet these requirements are not specifically supported or tested by PostNL.

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