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If it weren’t for our people, there would be no PostNL. Ranging from truck drivers in the early morning to mail sorters late at night. From call centre employees to web designers. And of course, all our mail and parcel delivery drivers. They are the backbone of this company.
We therefore foster a work environment in which our employees feel at home and are given the opportunity to develop. We offer trainings, and create opportunities for career growth. We invest in a sustainable future, both for our company and for the people who work for and with us.
As a customer, you are our most important driving force in everything we do. Whether we are introducing innovative services, building a new digital platform or working on 1 customer experience in the whole company. We embrace the opportunities that market developments offer, such as accelerated growth in e-commerce and technological progress. And that way, we make sure that our regular customers can continue to develop and grow, and that we make it as easy as possible for all our customers.
Think of the flexible returns solutions for large international webshops or custom work in direct marketing. Because our focus on the customer has always been worth it. This continues to increase our customer base.
PostNL Belgium is the specialist in logistics solutions within Belgium, Europe and the rest of the world. By joining forces, PostNL in Belgium can offer a total range of parcels, pallets, multiple-parcel shipments and GDP temperature-controlled transport. This means that at PostNL in Belgium we have strong knowledge of both the BC2 as well as the B2B network.
The business principles describe what we expect from our business relationships and everyone who works for PostNL or for PostNL. And what they can expect from us.
Pharma & Care PostNL is the number 1 in complex, dedicated transport for both regular business as well as private customers within the pharmaceutical sector. Pharma & Care understands and talks the same language as its customers, and is thus able to realise added value for its customers. Our years of experience and GDP certificates prove our care for your pharmaceutical products.
PostNL Parcels stands for transparency and flexibility in collecting and delivering parcels within the B2C e-commerce market. Our e-commerce knowhow and our extensive international network guarantee an efficient delivery of your parcels. Whether they are sent to a recipient in the Benelux, in a different EU country, or on a different continent. All of this makes us the ideal partner for businesses and consumers.
When it comes to the international distribution of your products and services, we offer comprehensive solutions for your mail and parcels in all countries. Our streamlined international delivery and return services relieve you of the burden of having to choose the right solution for each destination, giving you room to concentrate fully on the international growth of your business.
Extra@Home is the solution for B2C customers with large consumer goods. Extra@Home goes one step beyond delivery. Goods such as TVs, washing machines, bicycles or furniture are not just delivered. We also put them in the right place, install them and take away the packaging material or old appliances.
Mikropakket offers the highest possible quality to its customers when sending valuable parcels.
Everything revolves around quality and a focus on your parcel shipment. Branches with a high value per parcel and where it is important to the sender that their shipments arrive intact always use Mikropakket as a reliable transport partner.