International Service Alerts

Circumstances which can influence the transit time of your international mail

Below you find an overview of the current international service alerts.

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If you have any questions concerning the International Service Alerts then please feel free to contact us.

General update COVID-19

At the moment it is not possible to send mail and parcels to certain countries (see below). Countries around the world are taking measures due to the coronavirus that may affect logistical processes. This page provides current information per destination. 

In addition to delays in many destinations, some countries are updating their processes to minimise contact between deliverer and recipient during pick up and drop off. This can mean that they no longer request a signature for receipt, and the shipment is simply delivered. It also may be the case that routes into certain countries become unavailable. The overview provides information about which disruptions may affect international mail and parcel delivery.

Frequently asked questions and more information

Current events

No delivery due to COVID-19 or other reasons

United Kingdom

Date of alert:

25 November 2022, ongoing
Expected delay:

3 - 5 days

Region:
United Kingdom

Reason for service alert:

Royal Mail has announced new strikes for the coming month. Due to the strikes, we expect delays in the delivery of mail and parcels to the United Kingdom.

Hong Kong (HKG)

Date of alert:

7 November 2022, ongoing
Expected delay:

1 - 3 days

Region:
Hong Kong

Reason for service alert:

Due to tropical storm Nalgae we are currently experiencing delays in the delivery of all types of mail and parcels in Hong Kong. 

Canada (CA)

Date of alert:

3 November 2022, ongoing
Expected delay:

1 - 2 weeks

Region:
Canada

Reason for service alert:

Due to transport issues we are experiencing delays in the delivery of mail and parcels to Canada.

France (FRA)

Date of alert:

18 October 2022, ongoing
Expected delay:

1 - 3 days

Region:
France

Reason for service alert:

Due to local fuel shortages in France we are expecting delays in the delivery of mail and parcels to France. Expected delays: 1-3 days

United Kingdom (GBR)

Date of alert:

12 October 2022, ongoing
Region:
United Kingdom

Reason for service alert:

Royal mail has announced new strikes on 13 October, 20 October, 25 October, 28 November. Due to the strikes, we expect delays in the delivery of mail and parcels to the United Kingdom.

South - Korea (KOR)

Date of alert:

6 October 2022, ongoing
Expected delay:

Up to 14 days

Region:
South - Korea

Reason for service alert:

Due to ransport issues we are currently experiencing delays in the delivery of mail and parcels to South Korea.

New Zealand (NZ)

Trinidad en Tobago (TT)

El Salvador (SV)

Nicaragua (NI)

The Bahamas (BS)

Cyprus (CYP)

Tonga (TON)

South Africa (ZAF)

Honduras (HND)

Israel (ISR)

Russia (RUS)

Japan (JP)

Ukraine (UA)

Ireland (IE)

Solomon Islands (SI)

China (CN)

Australia (AU)

United States (US)

Afghanistan (AF)

Belarus (BY)

Romania (RO)

Turkmenistan (TM)

Solved

Brazil (BRA)

Portugal (PRT)

Belgium (BE)

Philippines (PHL)

Thailand (THA)

United States (USA)

United Kingdom (GBR)

Puerto Rico (PRI)

Cuba (CU)

Bulgaria (BGR)

Pakistan (PAK)

Japan (JPN)

United Kingdom (GBR)

Spain (ES) - Canary Islands, Ceuta and Melilla

Canada (CA)

Cayman Islands (CYM)

India (IND)

Australia (AU)

Australia (AU)

New Zealand (NZ)

Chile (CL)

Romania (RO)

United Kingdom (GBR)

Nicaragua (NI)

Greece (GR)

Portugal (PT)

Spain – Canary and Balearic Islands (ES)

Tonga (TO)

Australia (AU)

Peru (PER)

Saint Lucia (LCA)

Cayman Islands (KY)

Brazil (BRA)

Kuwait (KWT)

Indonesia

Japan (JP)

Ireland (IE)

Cayman Islands (CYM)

Kazakhstan (KZ)

Hong Kong (HKG)

Malaysia (MY)

Ireland (IE)

Moldova (MDA)

Greece (GR)

Italy (IT)

Thailand

Phlippines (PH)

Equatorial Guinea (GQ)

Germany, The United Kingdom and The Netherlands

Oman (OM)

Pakistan (PK)

Cambodia (KH)

Greece (GR)

United Kingdom (UK)

China (CN)

Cuba (CU)

Honduras (HN)

Canada (CA)

Jamaica (JM)

Peru (PE)

Bermuda (BM)

China (CN)

Greece (GR)

Thailand (TH)

United States (US)

Italy (IT)

Italy (IT)

Thailand (TH)

Bermuda (BM)

Belgium, Germany, Luxembourg, Switzerland and The Netherlands

New Zealand (NZ)

Poland (PL)

Lebanon (LB)

Sri Lanka (LK)

Israel and Palestinian Territories

Australia (AU)

France (FR)

Nepal (NP)

France (FR)

Canada (CA)

Australia (AU)

Indonesia (ID)

Brazil (BR)

United States (US)

Chile (CL)

Moldova