Frequently Asked Questions

Can I change my delivery time?

If you have received a not-at-home code and selected a new delivery time, you can change this until 10:00 pm of the day on which you received your not-at-home code.

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Contact us

PostNL Belgium Customer Service

Do you wish to know the status of your parcel? Please use our Track & Trace page.

+32 (0)15480285
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.

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