Frequently Asked Questions

Can I send cash on delivery shipments via the Online Shipping Tool?

Unfortunately, this is not possible. Cash on delivery shipments are only available to fixed contracted customers.

Others also viewed:

Contact us



PostNL Belgium Customer Service

Do you wish to know the status of your parcel? Please use our Track & Trace page.

Parcels
+32 (0)15480285
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.



What is your question about?

Packet
Go to contact form.

Extra@Home
Go to contact form.