Frequently Asked Questions

Can I also have my package delivered to a Post box, Freepost address, or PostNL-location?

If your package is coming from the Netherlands or Belgium, you can choose for your package to be sent directly to a PostNL location. You do this by choosing this option in the check-out of your webshop. Your account manager can advise you on this. . 

The standard delivery time for this is 48 hours. PostNL has a nationwide network of PostNL-locations in Belgium. These can be found in the Location guide

Sending to a post box or freepost address is not possible.

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