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Can I determine when and where my parcel is delivered?
If the delivery driver cannot deliver the parcel the first time, they will leave a note for you with a no-answer code. You can use this code to easily select when and where you wish to receive your parcel. This can be delivery at home or at one of the 1100 PostNL locations. You can change your delivery until 10:00pm that same day. Otherwise the delivery driver will try again the next day (except on Mondays, Sundays and holidays).