PostNL Belgium Customer Service
Do you wish to know the status of your parcel? Please use our Track & Trace page.
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.
Did something go wrong with the delivery of your package? It is logical for you to be unhappy with this. We will solve the problem as quickly as we can. You can notify us of your complaint via the contact options below
That depends on the type of complaint. For example, finding a package in a foreign country often takes more time than in Belgium. Once we have received your complaint, we will let you know what we are going to do to resolve it and how long it will take.