Receive an international parcel

When will your international parcel arrive?

Are you expecting an international parcel? With our international Track & Trace service, you can use your postcode and barcode to directly track the location of your parcel. Parcels that have a barcode starting with RS are delivered via the local mail network in Belgium. Barcodes starting with CD and 3S can be tracked here.

Delivery Monday-Saturday
If your are not at home, we will hold your parcel for you at a nearby PostNL-point for seven days
Is your parcel originating from The Netherlands? You can then choose to have your parcel directly delivered at a PostNL-Point of your choice * (standard delivery time is 48hrs)

* only available if the web shop where you ordered offers this as delivery option.* only available if the web shop where you ordered offers this as delivery option.

Is your parcel or mail from outside Europe? Then it will have to go through customs. In the Netherlands, PostNL has its own sorting centre with a customs department. They check the letters and parcel contents with their accompanying customs clearance documents. Once the mail has been cleared in Belgium, letters with an RS code go to the local Belgian post office. Parcels with a CD or 3S code are delivered by PostNL.