Receive a parcel from Belgium

When will your parcel arrive?

Are you expecting domestic mail? With your postcode and barcode, you can directly track the location of your parcel. The sender enters the shipping options for your parcel.

Expecting a pharmaceutical shipment? Go to GDP Standard, GDP 2-8°C or GDP 15-25°C.

Expecting goods that also need to be installed? Go to Extra@Home

Track & Trace

Follow your parcel


The benefits of receiving a parcel from Belgium

  • Delivery Monday-Saturday 
  • Change your delivery details after a 1st failed delivery attempt and enter your preferred delivery day or a PostNL Location
  • 2 delivery attempts, then it is held at a PostNL Location for fourteen days
  • You can choose to have your parcel directly delivered at one of the 1000 PostNL Locations* (standard delivery time is 48hrs)
* only available if the web shop where you ordered offers this as delivery option.

How does it work?

Are you not at home when the delivery driver is set to arrive? No worries; they will be happy to come by a second time. Or perhaps your neighbours are home and can accept your parcel on your behalf? 

If none of that is possible, we will save your parcel at the nearest PostNL Location for fourteen days. Thanks to our collaboration with Kariboo! in Belgium, you can make use of 1000 Locations, to be found in the location finder.

First delivery attemptSecond delivery attempt


  • Maximum weight per parcel: 20 kg 
  • Maximum dimensions per parcel: 100 x 70 x 50 cm