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Track and Trace

Track your parcel at any time

Track & Trace is the handy way to track your parcel online. Both as a sender and as a receiver. All you need is the barcode and recipient’s postcode.

Track & Trace

Follow your parcel

Destination

Not at home when we tried to deliver your parcel? No problem! Track & trace allows you to follow your parcel to the PostNL Point where it will be delivered to. As soon as it is available at a PostNL Point, this will show in track & trace. We will hold your parcel there for 7 days.

The benefits of track & trace

  • With your postcode and barcode, you can track the location of your parcel 
  • Delivered from Monday to Saturday

How does it work?

For parcels it’s easy to do online in four steps: 

  1. Have the barcode of your parcel ready. The barcode will be on the proof of posting or in the online webshop’s e-mail. 
  2. Enter your barcode. The barcode is a combination of digits and letters and usually starts with 2S or 3S. Type the barcode without spaces.
  3. Enter the recipient’s postcode. 
  4. Click on Search. The location of your parcel will now appear on your screen.