International Service Alerts

Circumstances which can influence the transit time of your international mail

Below you find an overview of the current international service alerts.

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If you have any questions concerning the International Service Alerts then please feel free to contact us.

General update COVID-19

At the moment it is not possible to send mail and parcels to certain countries (see below). Countries around the world are taking measures due to the coronavirus that may affect logistical processes. This page provides current information per destination. 

In addition to delays in many destinations, some countries are updating their processes to minimise contact between deliverer and recipient during pick up and drop off. This can mean that they no longer request a signature for receipt, and the shipment is simply delivered. It also may be the case that routes into certain countries become unavailable. The overview provides information about which disruptions may affect international mail and parcel delivery.

Frequently asked questions and more information

Current events

Delayed delivery due to COVID-19

No delivery due to COVID-19 or other reasons

Ireland (IE)

Date of original alert:

9 September 2021, ongoing
Average delay:

1-5 days

Country:
Ireland
Reason for service alert:

Due to COVID-19 measures we are currently experiencing delays in the delivery of all types of mail and parcels in Ireland.

United States (US)

Date of original alert:

3 September 021, ongoing
Average delay:

2-5 days

Country:
United States
Reason for service alert:

Due to hurricane Ida, we are currently we are experiencing delays in the delivery of all types of mail and parcels in New Jersey and New York.

Greece (GR)

Portugal (PT)

Afghanistan (AF)

China (CN)

United States (US)

Australia (AU)

Cayman Islands (KY)

China (CN)

Romania (RO)

Bermuda (BM)

Belarus (BY)

Romania (RO)

Turkmenistan (TM)

Greece (GR)

Malta (MT)

Solved

Belgium, Germany, Luxembourg, Switzerland and The Netherlands

New Zealand (NZ)

Poland (PL)

Germany (DE)

Luxembourg (LU)

Hong Kong (HK)

Lebanon (LB)

Sri Lanka (LK)

Israel and Palestinian Territories

Australia (AU)

France (FR)

Nepal (NP)

France (FR)

Canada (CA)

Italy (IT)

Indonesia (ID)

Australia (AU)

Brazil (BR)

United States (US)

Chile (CL)

France (FR)

United Kingdom (UK)

Spain (ES)

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