International Service Alerts

Circumstances which can influence the transit time of your international mail

Below you find an overview of the current international service alerts.

E-mail Alerts

Be the first to receive our International Service Alerts
Register here

Contact

If you have any questions concerning the International Service Alerts then please feel free to contact us.

General update COVID-19

At the moment it is not possible to send mail and parcels to certain countries (see below). Countries around the world are taking measures due to the coronavirus that may affect logistical processes. This page provides current information per destination. 

In addition to delays in many destinations, some countries are updating their processes to minimise contact between deliverer and recipient during pick up and drop off. This can mean that they no longer request a signature for receipt, and the shipment is simply delivered. It also may be the case that routes into certain countries become unavailable. The overview provides information about which disruptions may affect international mail and parcel delivery.

Frequently asked questions and more information

Current events

No delivery due to COVID-19 or other reasons


Date of alert:

4 February 2022, ongoing
Expected delay:

Unknown, no delivery possible at this moment

Region:
Worldwide
Countries affected:

Route closed; mail and package delivery not possible. At this time we do not know when the situation changes, nor can we tell you when routes reopen. The situation changes per country. Please note; we update this list regularly.


Afghanistan, Brunei, Bhutan, Honduras, Laos, Libya, North Korea, Solomon Islands, Syria, Timor Leste, Tonga,  Turkmenistan, Yemen.

United States of America (US)

Date of alert:

28 March 2023, ongoing
Expected delay:
3 - 5 days
Region:
United States of America 
Reason for service alert:

Due to heavy rainfall and floods we are experiencing delays in the delivery of mail and parcels to the state of California. 

United States of America (US)

Norway (NO)

Mozambique

Malawi

Madagascar (MG)

Argentina (AR)

Belgium (BE)

Vanuatu (VU)

Saint Lucia (LC)

Turkey (TR)

United Kingdom (UK)

Canada (CA)

New Zealand (NZ)

Tonga (TON)

Israel (ISR)

Russia (RUS)

Japan (JP)

Ukraine (UA)

Ireland (IE)

Solomon Islands (SI)

China (CN)

Australia (AU)

Afghanistan (AF)

Belarus (BY)

Turkmenistan (TM)

Solved

Greece (GR)

Date of alert:

9 March 2023, ongoing
Expected delay:
1 - 3 days
Region:
Greece
Reason for service alert:

Due to a strike at Hellenic Post we expect delays in the delivery of mail and parcels to Greece.

Germany (DE)

Italy (IT)

France (FR)

Croatia (HR)

Belgium (BE)

Mexico (MX)

Finland (FI)

Madagascar (MG)

Germany (DEU)

Mauritius (MU)

South - Korea (KOR)

The Netherlands (NL)

Greece (GR)

Romania (RO)

South Africa (ZAF)

Cyprus (CYP)

Germany (DEU)

United States (US)

Honduras (HND)

Nicaragua (NI)

The Bahamas (BS)

El Salvador (SV)

Trinidad en Tobago (TT)

Italy (IT)

United Kingdom (GBR)

Ireland (IE)

Iceland (ISL)

Malaysia (MY)

Thailand (THA)

France (FRA)

Greece (GR)

United Kingdom (GBR)

Hong Kong (HKG)

Brazil (BRA)

Portugal (PRT)

Belgium (BE)

Philippines (PHL)

Thailand (THA)

United States (USA)

United Kingdom (GBR)

Puerto Rico (PRI)

Cuba (CU)

Bulgaria (BGR)

Pakistan (PAK)

Japan (JPN)

United Kingdom (GBR)

Spain (ES) - Canary Islands, Ceuta and Melilla

Canada (CA)

Cayman Islands (CYM)

India (IND)

Australia (AU)

Australia (AU)

New Zealand (NZ)

Chile (CL)

Romania (RO)

United Kingdom (GBR)

Nicaragua (NI)

Greece (GR)

Portugal (PT)

Spain – Canary and Balearic Islands (ES)

Tonga (TO)

Australia (AU)

Peru (PER)

Contactez-nous par WhatsApp