International Service Alerts

Date of alert:

Unknown, no delivery possible at this moment

Route closed; mail and package delivery not possible. At this time we do not know when the situation changes, nor can we tell you when routes reopen. The situation changes per country. Please note; we update this list regularly.

Afghanistan, Brunei, Bhutan, Ecuador, Honduras, Laos, Libya, Nauru, North Korea, Solomon Islands, Syria, Timor Leste, Turkmenistan, Yemen.

Date of alert:

3-5 days

Update 15-09-2022: On Monday the 26th of September New Zealand will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Due to this official bank holiday we are expecting extra delays in the delivery of mail and parcels to New Zealand.

Due to technical issues at NZ Post we are currently experiencing delays in the delivery of mail and parcels to New Zealand. The delay also affects the transit times to the Cook Islands, Kiribati, Nauru, Niue, Pitcairn Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna and Samoa.

Date of alert:

+ 14 days

Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to Trinidad and Tobago.

Date of alert:

+ 14 days

Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to El Salvador.

Date of alert:

+ 14 days

Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to Nicaragua.

Date of alert:

+ 14 days

Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to the Bahamas.

Date of alert:

7 days

Due to a reduced number of flights we are currently experiencing delays in the delivery of mail and parcels to Cyprus.

Date of alert:

+7 days

Due to a reduced number of flights as a result of the COVID-19 pandemic we are currently experiencing delays in the delivery of mail and parcels to Tonga.

Date of alert:

5-10 days

Update 25-10-2022: Due to backlogs at our local partner we are still experiencing delays in the delivery of mail and parcels to South Africa. 

Update 08-08-2022: The postal handling has now resumed, but unfortunately the backlogs have not yet been cleared. Therefore, we are still experiencing delays in the delivery of mail and parcels to South Africa.

Update 29-06-2022: Unfortunately, the postal handling in Johannesburg has not resumed. This means that mail and parcels between 30 May and today are not yet delivered.

Due to the relocation of a warehouse in Johannesburg there will be no postal handling between the 30th of May and the 10th of June. Therefore we expect a delay of 12 days for all types of mail and parcels to South Africa.

Date of alert:

No delivery

Due to transport issues related to COVID-19 measurements we are currently not able to deliver mail and parcels to Honduras.

Date of alert:

4-7 days

Due to a reduced number of flights we are currently experiencing delays in the delivery of mail and parcels to Israel.

Date of alert:

3 weeks

The route to Russia is restored. Due to the closed Russian air space we are experiencing delays in the delivery of mail and parcels to Russia.

Date of original alert:

4-7 days

Japan

Update 10-05-2022: Due to the cancellation of flights as a consequence of the closed Russian airspace we are still experiencing delays in the delivery of mail and parcels to Japan.

Date of alert:

5-21 days

The route to Ukraine is restored. Nevertheless, due to the war in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. In particular access is very limited to the Luhansk region, Chernihiv, Sumy, Kharkiv, Kramatorsk, Kherson, and Mykolayiv. The situation in Ukraine remains challenging. Many internal links between sorting centres and specific regions are closed, however in unaffected areas local post is still operating. The availability of cities/regions can change over time due to safety considerations.

Date of original alert:

4-7 days

Ireland

Update 07-10-2022: Due to ongoing transport issues and extra import controls we are currently still experiencing delays in the delivery of mail and parcels to Ireland

Update 11-08-2022: Due to ongoing transport issues shipments to Ireland are transported by truck instead of by plane. Therefore the delay for mail and parcel to Ireland had increased to 7 days.

Update 19-07-2022: Due to limited transport options we are currently still experiencing delays in the delivery of mail and parcels to Ireland.

Update 10-05-2022: The delay to Ireland due to COVID-19 measurements and transport issues still applies.

Date of original alert:

no delivery

Solomon Islands

Due to the absence of available flights we are currently not able to deliver mail and parcels to the Solomon Islands.

Date of original alert:

14 days

China

Update 03-11-2022: Unfortunately, the transport issues to China have not yet been solved. Therefore, we are still experiencing delays in the delivery of mail and parcels to Hong Kong.

Update 06-10-2022: Due to transport issues we are currently expecting delays in the delivery of mail and parcels to Hong Kong. The delay is 2 weeks.

Update 29-06-2022: Since quarantine requirements vary from different cities and districts, we are not able to specify the delay per region. Below the updates for Shanghai, Beijing and Macao. 

• Shanghai is gradually resuming normal operation. However, there are still backlogs to be cleared. 
• In Beijing, the backlog due to the closure of Shanghai has been eliminated. But due to pandemic prevention policies, there are still delays in the processing and delivery of shipments. 
• Macao is currently processing parcels and EMS items again. The processing of letter post in this region is still suspended.
  

Date of alert:

7 - 14 days

Update 15-09-2022: On Thursday the 22nd of September Australia will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Due to this official bank holiday we are expecting extra delays in the delivery of mail and parcels to Australia.

Update 25 November : Due to COVID-19 measures there are still delays in the processing and delivery of all types of inbound and outbound mail items. In addition, due to cancellation of flights and limited capacity there are delays in transport to Australia.

Australia Post is experiencing disruptions to its daily operations due to COVID-19 measures imposed by the government.

Original date of alert:

4-7 days

Update 10-05-2022: Due to transport issues we are still experiencing delays in the delivery of mail and parcels to the VS.

Update 05 January: Due to cancellations of flights we can no longer transfer our volumes within 4 days to the destinations.

Update 18 November: Due to cancellation of flights and limited air space capacity, there are delays in transport to all destinations in the United States. Delays can measure up to 7 days.

Date of original alert:

no delivery

Due to the change of political power in Afghanistan we are currently not able to deliver mail or parcels there.

Date of alert:

Up to 3 weeks

Update 10-05-2022: Due to the flying restrictions we are still experiencing delays in the delivery of mail and parcels to Belarus.

Due to the flying restrictions to Belarus, we are forced to use trucks. This will result in a delay of approximately 7 days on top of the normal transit times.

Date of alert:

7 - 14 days

Date of alert:

no service

Due to transport issues caused by COVID-19, we are currently not able to provide any services to Turkmenistan.

Date of alert:

Solved

Due to strikes as a result of the elections in Brazil we are experiencing delays in the delivery of mail and parcels to Brazil.

Date of alert:

Solved

Update 07-10-2022: Due to transportissues we are experiencing delays in the delivery of mail and parcels to Portugal. 

We are experiencing delays in the delivery of all types of mail and parcels to Portugal. We are in close contact with our partner Correios to find out more about the cause and the duration of the delay.

Date of alert:

Solved

Due to a national strike in Belgium on Wednesday 9 November and a national bank holiday on Friday 11 November we are expecting delays in the delivery of mail and parcels to Belgium.

Date of alert:

Solved

Due to typhoon Noru we are currently experiencing delays in the delivery of mail and parcels the of the Philippines.

Date of alert:

Solved

Update 24-10-2022: Thailand Post has updated the list of postcodes areas that are still affected by flooding: 12XXX, 13XXX, 14XXX, 15XXX, 16XXX, 17XXX, 18XXX, 24XXX, 25XXX, 32XXX, 33XXX, 34XXX, 44XXX, 46XXX, 60XXX, 61XXX, 66XXX, 73XXX. The following areas are back to normal: 10XXX, 11XXX, 21XXX, 26XXX, 30XXX, 31XXX, 35XXX, 36XXX, 40XXX, 41XXX, 42XXX, 45XXX, 50XXX, 62XXX, 63XXX, 64XXX, 65XXX, 67XXX, 72XXX.

Update 04-10-2022: The most impacted postcodes are 10XXX, 11XXX, 12XXX, 13XXX, 15XXX, 16XXX, 24XXX, 25XXX, 26XXX, 30XXX, 31XXX, 32XXX, 33XXX, 34XXX, 35XXX, 36XXX, 40XXX, 42XXX, 44XXX, 45XXX, 60XXX, 65XXX, 72XXX and 73XXX.

Due to floods as a consequence of heavy rainfall we are currently experiencing delays in the delivery of mail and parcels to Thailand. The impacted postcodes are 10xxx, 11xxx, 12xxx, 13xxx, 21xxx, 24xxx, 25xxx, 26xxx, 34xxx, 40xxx, 42xxx, 61xxx and 72xxx.

Date of alert:

Solved

Due to hurricane Ian we are currently experiencing delays in the delivery of mail and parcels to the state of Florida.

Date of alert:

Solved

Royal mail has announced new postal strikes on 2 November, 3 November, 4 November and 5 November. Due to the strikes, we are expecting delays in the delivery of mail and parcels to the United Kingdom.

Date of alert:

Solved

Due to hurricane Fiona we are currently experiencing delays in the delivery of mail and parcels to Puerto Rico.

Date of alert:

Solved

Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to Cuba.

Date of alert:

Solved

Update 05-07-2022: Unfortunately, the IT issue is not solved yet. Therefore it is not possible to provide tracking information for items to Bulgaria.

Due to an IT issue we are currently not able to provide tracking information for items to Bulgaria.

Date of alert:

Solved

Due to floods and landslides as a consequence of heavy rainfall we are currently experiencing delays in the delivery of mail and parcels to Pakistan. The most impacted districts are Sindh, Balochistan, Punjab and the Khyber Pakhtunkhwa province.

Date of alert:

Solved

Due to typhoon Nanmadol we are currently experiencing delays in the delivery of mail and parcels to Japan.

Date of alert:

Solved

Update 07-10-2022: Due to transport issues we are expecting delays in the delivery of mail and parcels to the United Kingdom in week 41.

Update 15-09-2022: Due to the funeral of Queen Elizabeth II Monday the 19th of September 2022 will be an official bank holiday in the United Kingdom. Therefore we are expecting extra delays in the delivery of mail and parcels to the United Kingdom.

Due to a strike at Royal Mail on 26 August, 31 August, 8 September, 9 September, 30 September and 1 October we expect delays in the delivery of mail and parcel to the United Kingdom from 26 August.

Date of original alert:

Solved

Spain - Canary Islands, Ceuta and Melilla

Update 17-12-2021:  The delivery of parcels to the Spanish mainland is back to normal again. The delay is still applicable for parcels to the Canary Islands, Ceuta and Melilla.

Due to technical issues we are currently experiencing delays in the delivery of parcels to Spain. The delays are expected for parcels received since November 26 that require customs clearance.

Date of original alert:

Solved

Canada

Update 15-09-2022: On Monday the 19th of September Canada will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Due to this official bank holiday we are expecting extra delays in the delivery of mail and parcels to Canada.

Update 10-05-2022: Due to transport issues we are still experiencing delays in the delivery of mail and parcels to Canada. 

Due to transport issues we are currently experiencing delays in the delivery of post and parcels to Canada.

Date of alert:

solved

Due to a hurricane we are currently experiencing delays in the delivery of mail and parcels to the Cayman Islands.

Date of alert:

Solved

Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to India.

Date of alert:

Solved

Due to heavy floods we are experiencing delays in the delivery of mail and parcels to New South Wales. The most affected area is Sydney.

Date of alert:

Solved

Update 10-05-2022: Due to transport issues we are still experiencing delays in the delivery of mail and parcels to Australia. 

Due to heavy floods we are experiencing delays in the delivery of mail and parcels to Australia. The most affected states are Queensland and New South Wales.

Date of original alert:

Solved

Update 10-05-2022: Due to a lack of air capacity we are experiencing delays in the delivery of mail and parcels to New Zealand. The delay also affects the transit times to smaller destinations. See below. 

• 6 weeks to Kiribati, Pitcairn Islands, Tokelau, Tuvalu and Wallis & Futuna 
• 1 week to Cook Islands, Nauru, Niue, Tonga, Vanuatu and West Samoa

Due to a lack of air capacity we are currently experiencing delays in the delivery of all types of mail and parcels to New Zealand. This delay also affects the transit times to New Caledonia, Fiji and the Solomon Islands.

Date of original alert:

Solved

Chile

Update 10-05-2021:The delay to Chile due to capacity issues still applies

Due to a reduced number of flights we are currently experiencing delays in the delivery of mail and parcels to Chile.

Date of alert:

Solved

Update 10-05-2022:Due to delays at customs we are still experiencing delays on all non-EU origin items.

Romania Post has IT issues with processing electronic customs (ITMATT) data. They are forced to process the data manually which is causing delays in transit times. The impact concerns all types of goods (packets and parcels) originating from non-EU countries that require customs clearance..

Date of alert:

Solved

Due to Queen Elizabeth’s platinum jubilee Thursday the second of June and Friday the third of June are bank holidays in the United Kingdom. Therefore we expect 3 days delays for mail to the United Kingdom and 1 day delay for parcels to the United Kingdom.

Date of original alert:

Solved

Nicaragua 

Due to the absence of available flights we are currently not able to deliver mail and parcels to Nicaragua.

Date of alert:

Solved

Update 04-04-2022: The delay has been resolved. But we are currently not able to provide tracking information for the tracked items to Greece.

Due to an IT issue we are experiencing delays in the delivery of all tracked items to Greece. In addition, we are currently not able to provide tracking information for the tracked items to Greece.

Date of original alert:

Solved

Due to the new European VAT regulations, there is a delay in the delivery of parcels in Portugal.

Date of alert:

Solved

Due to a transport strike in Spain we are experiencing delays in the delivery of mail and parcels to the Canary and Balearic Islands. The affected postcodes are 07xxx, 35xxx and 38xxx.

Date of original alert:

Solved

Tonga

Due to the impact of the volcanic eruption near Tonga we are currently experiencing delays in the delivery of mail and parcels to Tonga.

Date of original alert:

Solved

Australia

Due to severe weather conditions we are currently experiencing delays in the delivery of mail and parcels to Australia. The postcodes that are most affected are: 4731, 3805, and 4804 - 4852.

Date of alert:

Solved

Due to a strike we are experiencing delays in the delivery of mail and parcels to Peru.

Date of alert:

Solved

Due to restricted flight capacity we are currently not able to deliver mail and parcels to Saint Lucia.

Date of alert:

Solved

Date of alert:

Solved

Due to limited air capacity we are experiencing delays in the delivery of mail and parcels with express service to Brazil.

Date of alert:

Solved

Due to the absence of available flights we are currently not able to deliver mail and parcels to Kuwait.

Date of alert:

Solved

Due to an IT issue at Pos Indonesia  we are currently not able to provide tracking information for parcels to Indonesia.

Date of original alert:

Solved

Japan

Due to COVID-19 we are currently experiencing delays in the delivery of parcels to Japan.

Date of original alert:

Solved

Due to COVID-19 measures we are currently experiencing delays in the delivery of all types of mail and parcels in Ireland.

Date of alert:

Solved

Due to restricted flight capacity we are currently not able to deliver mail and parcels to the Cayman Islands.

Date of original alert:

Solved

Kazakhstan

Due to transport issues we are currently not able to deliver mail and parcels to Kazakhstan. Update: The route to Kazakhstan is restored. Due to the previous transport issues we are currently experiencing delays in the delivery of mail and parcels to Kazakhstan.

Date of alert:

Solved

Due to the impact of COVID-19 on the operations in Hong Kong we are currently experiencing delays in the delivery of mail and parcels to Hong Kong.

Date of original alert:

Solved

Malaysia

Update 29 December: Pos Malaysia informs us that the situation in Malaysia is improving as it stopped raining. We are still experiencing delays in the delivery of all types of mail and parcels in the following postcodes: 260xx; 265xx; 280xx; 285xx; 287xx; 40000–40169; 40180–40399; 40400–40449; 40450–40459; 40460–40499; 40500–40999; 42450–42499; 43100–43199; 43800; 43900; 63000 and 64000.

Due to heavy rains and flooding we are currently experiencing delays in the delivery of all types of mail and parcels in Malaysia, postcodes: 25xxx – 28xxx; 40xxx – 43xxx; 45xxx; 471xx; 63000; and 64000. 

Date of alert:

Solved

Due to temporary limited air capacity we are experiencing delays in the delivery of mail and parcels to Ireland. Items shipped between 21/03 and 31/03 are affected. Delays are not expected on shipments sent after 31/03.

Date of alert:

Solved

Due to temporary limited air capacity we are experiencing delays in the delivery of mail and parcels to Moldova. Items shipped between 25/03 and 31/03 are affected. Delays are not expected on shipments sent after 31/03.

Date of original alert:

Solved

Update 22 July : the Greek postal service is still processing backlogs, but the delay has now been reduced to 7 - 14 days. 

High inbound volumes and ongoing staffing challenges make that Hellenic Post Greece are unable to process mail in a timely manner. They are currently processing mail which arrived in March and are giving priority to post originated from PostNL.

Date of original alert:

Solved

Italy

Due to IT issues that cause tracking information errors we are currently experiencing delays in the delivery of mail and parcels to Italy.

Date of alert:

Solved

Due to heavy floods we are experiencing delays in the delivery of mail and parcels to the southern part of Thailand. The provinces that are most affected are Songkhla, Pattani and Narathiwat (postcodes 90210, 94xxx, 96xxx).

Date of original alert:

Solved

Philippines

Due to typhoon Odette we are currently experiencing delays in the delivery of mail and parcels to the Philippines. The postcodes that are most affected are: 4503 – 4504, 5400, 5402, 5404 - 5408, 5413 - 5414, 5417, 5600 - 5601, 5603 - 5604, 5606, 5608 – 5615, 5701 - 5702, 5704 - 5708, 5710 - 5717, 5800 - 5807, 5810 - 5812, 5815 – 5816, 5044 - 5046, 5000 - 5004, 5006 - 5010, 5012 - 5014, 5016 - 5019, 5021, 5023, 5026 - 5027, 5031, 5034 - 5036, 5038 - 5039, 5041 – 5043, 6100 - 6116, 6119 - 6122, 6124 - 6127, 6129 – 6133, 6809, 6822, 8700 - 8702, 8704 ,8706 ,8708 - 8709, 8711, 8723, 9100, 9103, 9000, 9008, 9011, 9014, 9203, 9205, 9209, 7203, 7207, 7209, 8800, 8804, 9407, 9409, 8601 - 8607, 8609 – 8611, 8600, 8501 - 8507, 8509 – 8513, 8400, 8402 - 8406, 8408 - 8410, 8414, 8416 - 8424, 8427, 8301 - 8302, 8306, 8308 - 8310, 8312 - 8316, 8318, 9222, 9310, 9708, 9715, 9628.

Date of original alert:

solved

Equatorial Guinea

Due to transport issues we are currently not able to deliver mail and parcels to Equatorial Guinea

Date of original alert:

solved

Germany, The United Kingdom and The Netherlands

Due to the impact of storm Eunice we expect delays in the delivery of all types of mail and parcels in Germany, The United Kingdom and The Netherlands.

Date of alert:

solved

Due to transport tissues we are currently not able to deliver mail and parcels to Oman.

Date of alert:

solved

Due to transport tissues we are currently not able to deliver mail and parcels to Pakistan.

Date of alert:

solved

Due to transport tissues we are currently not able to deliver mail and parcels to Cambodia.

Date of original alert:

solved

Greece

Update 10-05-2022: The IT department of Hellenic Post has restored the issue. Tracking information from week 10 till week 13 still can not be shared with PostNL. The tracking information is available for items from week 14.

Due to heavy snowfall we are currently experiencing delays in the delivery of mail and parcels to Greece.

Date of original alert:

solved

United Kingdom

Due to the extra holidays around the Christmas period in the United Kingdom we are currently experiencing delays in the delivery of parcels to the United Kingdom.

Date of original alert:

solved

Update 16 August : Because of heavy rain and floods, we are currently also unable to deliver mail and parcels in the following areas:

Yingshan County - 511322
Dazhou - 635000
Jiangyang District, Luzhou - 646000
Renshou County - 511421
Chengdu - 610000
Fucheng District - 621000
Danba County - 626300
Li County - 623100
Ningnan County - 615400
Xide County - 616750
Huidong County - 615200

26 July : Because of heavy rain and floods, we are currently unable to deliver mail and parcels in the following areas: 

Henan Province (453000-459018, 461000-467544, 471000-477297)
Zhengzhou (450000-451192, 451200-451285, 451450-451484, 452370-452396, 452470-452491) 

Because of COVID-19, we are currently unable to deliver mail and parcels in: 

Lukou Jiedao (211113)
Shiqiu Jiedao (211222)

Date of original alert:

Solved

Cuba

Due to a carriers embargo we are currently not able to deliver mail and parcels to Cuba.

Date of original alert:

solved

Honduras

Due to the absence of available flights we are currently not able to deliver mail and parcels to Honduras.

Date of original alert:

solved

Update 3 December: Due to heavy rainfall and floods we are still experiencing delays in the delivery of post and parcels to the southwestern part of Canada.

Update 23 November : A state of emergency has been declared for the province of British Columbia.

Due to heavy rainfall and floods, we are currently not able to deliver mail or parcels to the southwestern part of Canada. The affected postcode areas are not clear at the moment but will be shared on our website as soon as possible.

Date of original alert:

solved

Jamaica

Due to the absence of available flights we are currently not able to deliver mail and parcels to Jamaica.

Date of original alert:

Solved

Peru

Update 21-12-2021: Due to limited flight capacity we are experiencing delays in the delivery of mail and parcels to Peru.

Due to a carriers embargo we are currently not able to deliver mail and parcels to Peru.

Date of original alert:

solved

Bermuda

Due to the absence of available flights we are currently not able to deliver mail and parcels to Bermuda.

Date of alert:

solved

China Post has communicated that due to covid-19 restrictive measures the area of Jin'nan and Yu'an, both in Lu'an city with postal code 237000 are experiencing delayed deliveries. Some areas around Guangzhou currently have no service at all. This concerns the postal codes: 510360, 510370, 510375, 510378, 510380-51382, 510385, 510388, 523130-523148 and 523133. Updates on the situation will be published as soon as they come in.

Date of original alert:

solved

Due to technical issues, the Greek Postal services are currently unable to perform customs declarations, which causes a delay in the delivery of parcels.

Date of original alert:

solved

Due to severe weather conditions, we are currently experiencing delays in the delivery of all types of mail and parcels in Thailand in the regions:

TH11XXX TH12XXX TH13XXX TH14XXX TH16XXX TH30XXX TH40XXX TH44XXX TH60XXX TH61XXX TH66XXX TH71XXX TH72XXX TH73XXX.

Date of original alert:

solved

Due to hurricane Ida, we are currently we are experiencing delays in the delivery of all types of mail and parcels in New Jersey and New York.

Date of original alert:

solved

Due to heavy rain, we are currently experiencing delays in the delivery of all types of mail and parcels in Sicily, postcodes 9****.

Date of original alert:

solved

Due to heavy rain (a state of emergency has been declared), we are currently experiencing delays in the delivery of all types of mail and parcels in Sicily, postcodes 9****.

Date of original alert:

solved

Due to Tropical Depression Dianmu we are currently experiencing delays in the delivery of all types of mail and parcels in following postcode areas: 

13xxx, 14xxx, 15xxx, 16xxx 21xxx, 24xxx, 25xxx 30xxx, 32xxx, 33xxx, 34xxx, 36xxx, 37xxx 40xxx, 42xxx 60xxx, 61xxx, 62xxx, 63xxx, 64xxx, 65xxx, 66xxx, 67xxx 72xxx

Original date of alert:

Solved

Update 11 June: Staff are now out of quarantine but, due to COVID-19 related transportation issues, we are still unable to provide services to Bermuda.

12 May : Bermuda Post Office informs us that staff at Bermuda’s office of exchange have been asked to self-quarantine until advised by local health authorities to return to work.Â

Due to this measure they are unable to pick up international mail from the airport, and to transport, process and deliver mail locally.

Date of original alert:

0 - 4 days

Update 30 July, Germany:  The following areas that were affected by the flooding are not facing anymore delays: Essen, Muehldorf, Eschweiler, Leverkusen, Wuppertal. The following areas are still heavily affected: Bonn, Daun, Mayen.Â

Update 29 July:  In the North-Eastern part of Luxembourg the recent floods are still causing delays in the delivery of all mail and parcels. The following areas have been affected: 10xx, 29xx, 58xx, 59xx, 64xx, 65xx, 66xx, 67xx, 68xx, 74xx, 75xx, 94xx.Â

Update 22 July: although the delays in delivery in The Netherlands have been solved, there are still delays in the delivery of letter and parcel in the following areas:

BE : The eastern and southern part of Belgium seen from Brussels.Â

DE : The areas within the postal codes 42XXX, 44XXX, 45XXX, 50XXX, 52XXX, 53XXX, 54XXX, 56XXX, 58XXX and 95XXX.Â

LU : North eastern part of Luxembourg.Â

CH : North and Central part of Switzerland

Due to flooding in several areas in Belgium, Germany, Luxembourg, Switzerland and The Netherlands, there are delays in the delivery of all types of mail and parcels. 

The affected areas are:

BE: The Eastern and Southern parts of Belgium seen from Brussels.
DE: The South Western part of Germany ( North Rhine-Westphalia; particular the Eifel, Sauerland, Bergisches Land, Rhineland-Palatinate)
LU: North Eastern part of Luxembourg
CH: Northern and Central part of Switzerland (especially in the areas around Basel, Zurich, Lucerne, Schwyz, and Cantons)
NL: The Southern part of the province Limburg

Original date of alert:

solved

Update 22 June: delivery operations are running again. However it’ll be a while before everything is back to normal again as the main road network throughout the Canterbury region of the South Island remains significantly adversely impacted.

16 June : Due to heavy rain in the South Island of New Zealand a state of emergency has been declared for the entire Canterbury region and delivery operations have been suspended there. Transport, processing, and delivery operations for the entire South Island (postcodes 7000 to 9999) are likely to be disrupted, and New Zealand Post has declared a situation of force majeure.

Date of alert:

solved

Date of alert:

Solved

Due to a general strike across Lebanon all LibanPost facilities are currently closed, and there won’t be any scanning, delivery or collection of any type of mail until further notice.

Date of alert:

Solved

Date of alert:

Solved

Date of alert:

solved

Date of alert:

solved

Update 4 May: Colis Privé has worked hard over the past week to get the IT issues resolved. As of yesterday the delivery scans are available again. Today and tomorrow more tracking events will become available for live shipments. Also tracking updates will be done in the systems on items delivered last week. Pick up points are unavailable for the time being but are expected to re-open on 10 May. Now second delivery attempts will be made on appointment with the recipients – so that they don’t have to do a collection themselves. Colis Privé reassured their partners that no data has been leaked or lost and has taken additional security measures.

30 April : Due to IT problems, all systems of French carrier Colis Privé were out of order. Because of this, no tracking could take place on parcels since 23 April. Full tracking is expected to be visible again from 4 May.

Date of alert:

solved

Due to a COVID-19 outbreak, Nepal has closed its airport and we are currently not able to provide any services to Nepal. Nepal Post informs us that the airport will reopen again on 12 May.

Date of alert:

Solved

Date of alert:

Solved

Date of alert:

solved

Extreme weather conditions in Australia in particular for New South Wales (NSW) and Southern Queensland (QLD) have resulted in extensive flooding. Australia Post has limited delivery to the following postcodes:

NSW: 2126, 2869, 2877, 2775, 2154, 2839, 2826, 2822, 2829, 2795, 2840, 2818, 2828, 2825, 2750, 2400, 2453, 2751, 2752, 2753, 2756 & 2578.

QLD: 4213, 4228, 4220, 4223, 4213, 4228, 4220, 4223, 4215, 4217, 4218, 4226, 4270, 4272, 4275, 4210, 4211, 4209, 4212, 4214, 4216, 4470, 4370, 4371, 4372, 4373, 4128, 4270, 4272, 4275, 4500 & 4503.

In addition a number of post offices in the impacted areas are closed.

The Australia Post website will be updated regularly as the situation changes. The weather is expected to worsen over the next few days and ease by Wednesday however ongoing delays may be expected.

Date of alert:

Solved

Date of alert:

solved

Date of alert:

solved

Due to the impact of peak volumes and limited availability or capacity of our United States Postal Service entry points (at US airports), we are experiencing heavy delays on our shipments. Transit data shows that USPS is experiencing major backlogs in these entry points, resulting for some volumes to experience delays of 6 weeks or more. 

We are aware of the issues USPS is facing and where. We are working closely with USPS every day to get our shipments to the right entry points with the best capacity. While we are working hard to resolve this as quickly as possible, we are dependent on our partners. Unfortunately these delays affects both mail and parcel volumes. In addition to that we have noticed missing scans in the US, resulting in items frequently missing updates until they are sorted in the domestic centers of USPS

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CorreosChile have informed us that, due to increasing COVID-19 cases, new restrictions have been implemented and Chile has closed its borders. Postal services will therefore be suspended until further notice.

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solved

Due to the war in Ukraine the Moldovan airspace is temporarily closed. Therefore we are experiencing delays in the delivery of mail and parcels to Moldova.