International Service Alerts

Due to an earthquake in Japan, delays are expected in the delivery of mail and parcels in the prefectures Kumamoto-Miyazaki-Kagoshima. 

Due to transport issues to China, delays are expected in the delivery of mail and parcels in China.

Due to transport issues to Singapore, delays are expected in the delivery of mail and parcels in Singapore.

Due to wildfires in Spain, delays are expected in the delivery of mail and parcels in the area of Madrid, Ávila, Toledo and Castellón.

Due to wildfires in France, delays are expected in the delivery of mail and parcels in the area of Bordeaux–Arcachon–Landes. 

Due to IT issues and backlog at customs in Chile, tracking information may be incomplete and delays are expected in the delivery of mail and parcels in Chile.

Due to heavy rainfall, delays are expected in the delivery of mail and parcels in the regions of Coquimbo and Atacama.

Due to IT maintenance at our postal network partner in South Korea, tracking data will be suspended from 17 to 20 July for mail and parcels destined for South Korea.

Due to IT issues at our postal network partner in Morocco, tracking information may be incomplete for mail and parcels destined for Morocco.

Due to the war in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Mykolayiv, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations.

Destination New Caledonia is open again, however, due to transport limitations we experience delays in the delivery of all types of mail and parcels.