International Service Alerts

Due to processing issues at our network partner Poste Italiane, delays are expected in the delivery of mail and parcels in Italy. 

Due to an earthquake in Japan, delays are expected in the delivery of mail and parcels in the prefectures Kumamoto-Miyazaki-Kagoshima. 

Due to transport issues to China, delays are expected in the delivery of mail and parcels in China.

Due to transport issues to Singapore, delays are expected in the delivery of mail and parcels in Singapore.

Due to IT issues and backlog at customs in Chile, tracking information may be incomplete and delays are expected in the delivery of mail and parcels in Chile.

Due to heavy rainfall, delays are expected in the delivery of mail and parcels in the regions of Coquimbo and Atacama.

Due to IT issues at our postal network partner in Morocco, tracking information may be incomplete for mail and parcels destined for Morocco.

Due to the war in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Mykolayiv, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations.

Destination New Caledonia is open again, however, due to transport limitations we experience delays in the delivery of all types of mail and parcels.

Due to processing issues at our network partner in Algeria, delays are expected in the delivery of mail and parcels in Algeria.

Due to the current situation in Israel, delays are expected in the delivery of mail and parcels in Israel.