What are cookies?
Change your cookie settings here
Would you prefer that we do not store information on you and on the settings of your devices? You can indicate as much at the top of this page. Attention: you have to remove cookies that are already on your computer, telephone or tablet yourself. We cannot do that for you. You can read how to do that below.
Do you wish to remove cookies?
New developments: read this page regularly
- Functional cookies: to make our websites more user friendly.
- Analytical cookies: to analyse the use of our websites.
- Social media cookies: to share vacancies or web pages via the social medial.
- Advertising cookies: to place adverts.
On this page, we indicate what each of these types of cookies does. You can also find out the companies from which cookies can be placed on your computer, telephone or tablets. For some types of cookies used by PostNL, we call on other companies, e.g. Google. In such a case, we refer to the website of that company. You can moreover find out what they do with this information.
Attention: we do our best to keep the summary of these organizations as up to date as possible. Cookies may nonetheless be placed from an organization that is not in the summary. In such a case, contact our customer service, and we will adapt the summary on this page accordingly.
1. Functional cookies: cookies for a user-friendly website
The systems we use to make our websites more user-friendly are described below. Cookies from these systems may be placed during your visit:
For cookies from Microsoft we spread the visits to our website over several servers. In this way we make sure that our website remains accessible when there are a lot of visitors.
With the cookies from Quadia we can see which videos are viewed on our websites. The Quadia privacy statement explains what they do with this information.
Using Tealium's Tag Management System cookies, we collect data that we use for analysis.
2. Analytical cookies: cookies to analyse our websites
With these cookies we store in particular the following information:
- How long you stay on our website.
- Which device you use, e.g. a computer, telephone or tablet.
- Which adverts brought you to our website.
- Which browser you use. We can also test various designs of the website or our app.
The systems we use to analyse how our websites are used are described below. Cookies from these systems may be placed during your visit:
- Adobe Analytics
Cookies from Adobe Analytics show us how you use our website and app, which pages you view and what you click on when you are on our website.
- AB Tasty
If we want to change something on our website or app, we first conduct a test to measure whether the change is really an improvement. A part of our visitors gets to see an adapted version of the website. The cookies from AB Tasty ensure that you always get to see the same version of the website.
3. Advertising cookies: cookies for placing adverts
We use these cookies to see which pages you visited on our website, so that we can place relevant PostNL advertisements on other websites that you visit. We work together with advertising partners such as Google or Facebook. Through these partners, we can look for other target groups for which our adverts may be of interests. The advertising partners can use advertising cookies to keep track of which sites you visit. We place these cookies only with your prior consent.
We measure how many people click on our adverts and how many of them buy our products or apply for a job. In this way, advertising cookies help us to improve our digital marketing.
Attention: If you do not give us your consent to place these cookies, you can still see our offers. In such a case, we have not based these offers on your behaviour.
The companies whose advertising cookies we can place are given below. We can also place advertising cookies from companies which are not on this list yet.
- DoubleClick (Google)
- Google Adwords
- Google Dynamic Retargeting