We are available by telephone from Monday to Friday 9.00 a.m. to 5.00 p.m.

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Do you wish to know the status of your parcel? Please use our&nbsp;<a href="https://www.postnl.be/ontvangen/track-and-trace/" target="_self">Track &amp; Trace page.</a>Parcels +32 (0)15480285 We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.

PostNL Belgium Customer Service


Contact us by phone

Neem contact op per telefoon

How long will my shipping label be valid?

Your shipping label is valid for 7 days after payment. After this time, you will no longer be able to use it to ship your package. 

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Customer service

It is busier than usual. We do our very best to deliver everything in a timely manner. Unfortunately, some parcels may take a bit longer to arrive. So sorry about this. On the track &amp; trace pages you can find more information on the status of your parcel.