Frequently Asked Questions

How long will my shipping label be valid?

Have you created a shipping label via our Online Shipping Tool. This is valid for 7 days after payment. After this time, you will no longer be able to use it to ship your package.

Others also viewed:

Contact us



PostNL Belgium Customer Service

Do you wish to know the status of your parcel? Please use our Track & Trace page.

Parcels
+32 (0)15480285
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.



What is your question about?

Packet
Go to contact form.

Extra@Home
Go to contact form.