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Advice and options for sending your parcel

Do I need a VAT number to use the Online Shipping Tool?

No, you do not need a VAT number for this. The Online Shipping Tool is primarily intended for consumers who occasionally want to send a package themselves.

Would you like an invoice because you are a business customer? Then we recommend MyParcel. Or a fixed contract with PostNL Parcels.

Get in touch

You’ve come to the right place! I’m chatbot Sam and I’m here to help. I can already answer lots of questions myself. Still stuck? Then one of our real colleagues will gladly help you out.