PostNL Belgium Customer Service
Do you wish to know the status of your parcel? Please use our Track & Trace page.
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.
No, you do not need a VAT number for this. The Online Shipping Tool is primarily intended for consumers who occasionally want to send a package themselves.
Are you an SME and do you want an invoice? Do not forget to enter your VAT number with the sender details.