Frequently Asked Questions

What is a not-at-home note?

A not-at-home note is a written notification that the courier will leave in your mailbox if he/she could not deliver the package. The note states how you can receive or pick up your package.

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PostNL Belgium Customer Service

Do you wish to know the status of your parcel? Please use our Track & Trace page.

+32 (0)15480285
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.

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