Skip to content
Postnl.nl
Logistics solutions

Delivery service of large products

Large consumer goods delivered at home

If you need a washing machine delivered on the third floor, or a bicycle made ready for use, our deliverers will arrange it for you.
Request a business quoteI am a consumer

The advantages of Extra@Home

Extra@Home offers you many advantages before, during and after delivery.

  • The recipient chooses the delivery time

    The recipient customer chooses the delivery time and they can follow the delivery driver live using Track & Trace.

  • Customer convenience

    Your consumer does not have to provide a van or lug a big seat. We deliver it nicely to their homes. We also recycle the packaging material.

  • Multi-lingual customer service

    If the recipient is absent or there are other problems, our customer service can help you in Dutch, French or English.

How does Extra@Home work?

  1. 1

    Select a date

    You or your customer selects the delivery date with the online delivery calendar.

  2. 2

    Day of delivery

    On delivery day you will receive a delivery time indication with a three-hour window.

  3. 3

    Follow online

    In the meantime, you or your customer can use the online Track & Trace to follow your

    shipment, see who the delivery driver is, and what time the driver is expected to arrive.

  4. 4

    We’re here!

    The goods are delivered to the consumer's home. Convenient right?!

Does your customer sleeps soundly?

Discover Tuur - a family business with more than 50 years of experience in sleeping comfort – and what they offer as an extra service thanks to Extra@Home.

Making a difference with the delivery of large consumer goods!

Read in the magazine how we deliver large items with high service and less environmental impact. And discover how companies such as Westwing, Veloretti and Decathlon work with PostNL to optimise the logistics of their XL parcels.

Download the magazine

What does it cost?

The price depends on factors such as weight, size, destination, the number of parcels per year and the service you or your customer desires.

For the actual Extra@Home rates, you can request a non-binding quote via the following link. We can see what you need and offer a custom rate.

Request your non-binding quote here

The Extra@Home service

We deliver large, heavy consumer goods over the first threshold.

More Extras?

We deliver your goods over the first threshold of a home or office. That’s what we call Threshold service.


Close watch on quality

Following delivery, we send your customer an email inviting them to complete a short survey. That’s how we can check whether your customer is satisfied with the quality of our delivery.

Own customer service department

Extra@Home has its own customer service department. We prefer to talk to you right away to efficiently solve any problems.

Extra@Home Professional

Would you like to find out more about our bulky goods delivery service? Explore our commercial options from 1000 shipments per year. Our experts will contact you as soon as possible.

Please note! With this form, you are requesting a business quote.
Want to send a parcel as an individual? Check out the options.
Do you have questions about receiving or are you a consumer? View the frequently asked questions.














Were you perhaps also looking for this?

Send parcels with a contract

Would you like more information about the contract options to send parcels via PostNL?

Read all about it here

Transporting medical goods according to GDP standards

PostNL Pharma & Care is specialised in transport according to GDP guidelines.

More information here

Valuable parcels

You can hand over your valuable shipments to Mikropakket with peace of mind.

Go to Mikropakket