Frequently asked questions

When and at what time will my order be delivered by Extra@Home?

We will send you an e-mail or sms, with a link you can use to make an appointment with us. This can be when it suits you, including when the first delivery attempt failed. 

Did not receive an e-mail or sms? Dial 03 760 0519 to contact our customer service. We are available on bank business days from 8:30 AM to 7:00 PM.

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