PostNL Belgium Customer Service
Do you wish to know the status of your parcel? Please use our Track & Trace page.
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.
Do you, or the recipient of your parcel wish to return an online shipping parcel? Then you need to create a new label on our onlineverzendservice website. After payment you can print your label and attach the label to the parcel you wish to return. You then drop it off at a PostNL location near you. The parcel shall be returned to its sender.
Note: The return address on the label must be that of the sender and not of PostNL.