Pick up at a PostNL point

Your parcel delivered directly to a PostNL point

Offer your customers greater choice in how and where they want to receive their parcels, so at home or a pick-up point.

Advantages of Pick up at a PostNL point

  • Choice & flexibility

    You offer customers more choice and flexibility. On top of that, delivery to a PostNL point is more sustainable. 
  • Return to sender

    Should the recipient fail to pick up the parcel, it will be returned to the sender by default. Now that’s convenient! 
  • More than 1,200 PostNL points in Belgium

    See all PostNL points in one overview in the
    location finder.

How does it work?

  1. 1

    Choose your pick-up point

    During the order process, Belgian consumers can select the option pick up their parcel at a PostNL location in Belgium. 
  2. 2

    Notification of parcel delivery

    If the consumer has provided an email address for advance notification (strongly advised!), they will receive an automatic notification the moment their parcel arrives at the PostNL point. 
  3. 3

    Return to sender

    If the parcel is not picked up within seven days, it will be returned to sender. 


  • The recipient of the parcel needs to show their ID in order to pick up their parcel.
  • This delivery option has a standard delivery time of 24 hours.
  • Only available for parcels from The Netherlands and Belgium.

How much does it cost?

Exact prices and possible advantages depend on a multitude of factors. We would be happy to look for just the right solution that fits your business, together with you.

Can we help you with your business query?

Send us a message via Whatsapp and we will be happy to help you.