Frequently Asked Questions

Where can I drop off my package for shipping?

Are you shipping a package as a consumer? You can drop it off at a PostNL location. These can be found using the Location Guide.

Zoek een locatie

PostNL locations

Business client of PostNL?

Your options can be found here.

Packages picked up by PostNL

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Contact us



PostNL Belgium Customer Service

Do you wish to know the status of your parcel? Please use our Track & Trace page.

Parcels
+32 (0)15480285
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.



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