Missing Resource with key: breadcrumbs_you_are_here

> Service & Contact > Receiving your parcel

Frequently Asked Questions

Frequently Asked Questions

What time will my package be delivered?
Will my package be delivered to my home, or should I pick it up at a PostNL location?
Will you be at home when your package is due to be delivered?
Can I change my delivery time?
How do I find the address of my PostNL-location?
Can I have a package delivered to a PostNL location?
Do I have to identify myself when I pick up a package at a PostNL location?

Receiving your parcel

Select a frequently asked question about receiving your parcel.

Others also viewed:

Absent during home delivery
Status of your delivery

Go to
Customer service
About PostNL Belgium

© Koninklijke PostNL
Privacy Declaration
Cookie Statement
Terms and Conditions
Terms of use