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The benefits of a parcel locker
Need to pick up or send something? With the parcel locker, you can do it yourself!
Whenever it suits you
Send or pick up your parcel at your convenience. Lockers located outside are accessible 24/7!
Fast and nearby
We're continuously expanding our network of PostNL parcel lockers. With our handy location finder, you can quickly find a locker near you.
Always safe
Is there a parcel waiting for you in the locker? You will receive a unique code that only you can use to open your unit of the locker. This way your parcel is safe!
How does collection via the parcel locker work?
- 1
Choose 'Collect at a PostNL point' at the webshop.
You will automatically see all the lockers near you. Choose the locker where you want to collect your parcel. - 2
You will receive a code when your package is ready.
Enter the code on the locker’s screen to retrieve your parcel. - 3
Take your parcel out of the locker and you’re done!
Tip: do you want all your parcels delivered to the locker? Set it as your delivery preference. This can be done easily in your PostNL account or in the app. Extra fun: you can choose your favorite locker!
How does collection via the parcel locker work?
Watch the video on how collection via the parcel locker works.
How does sending via the parcel locker work?
- 1
Print the shipping label and stick it on your parcel.
Don't have a shipping label? You can easily buy one online. - 3
Scan your PostNL ID
Open the PostNL app. Go to your account and scan the QR code in your PostNL ID. Learn more about your PostNL ID. - 4
Place your parcel in the unit and you're done!
Place one parcel in each unit and close the door. You're all set! We'll send you a drop-off confirmation by email.
How does sending via the parcel locker work?
See how sending via the parcel locker works.
Frequently Asked Questions
Almost all parcels, as long as they fit, of course. Your parcel can be up to 61 x 52.5 x 41 cm in size and weigh up to 23 kg. Want to send a registered, insured or express parcel? In that case, please visit a PostNL point.
In most cases, yes. However, this may vary depending on the webshop.
You don't need your PostNL ID to collect a parcel. You only need it if you want to send a parcel.
This means we still need to verify some information in your PostNL account. You can easily do this in the app. To learn how and why we verify your details, please visit PostNL Account and Security.
Use the Track & Trace to check whether your parcel is already available in the parcel locker.