Frequently Asked Questions

I want to ship a package to a country outside the European Union. Which documents do I need to attach?

There are different forms depending on the country and the package contents. You can find this information in My PostNL. Your account manager can also help you with this. . 

Tip: Is it a trade shipment/package with commercial value? Then stick the invoice on the box with the self-adhesive shipping envelope. This will prevent Customs and Excise from having to open the shipment.

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