Welcome at Service and Contact. First select the subject of your question below. We try to answer your questions as best we can. Can't find the answer? Our employees are happy to help you.

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The most frequently asked questions

Service & Contact Business

Do you ship more than 10 parcels a week? Then becoming a regular customer is more advantageous.

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be - en - business - sending with a contract -  I ship a lot of packages. How do I make this more cost efficient?

I often ship packages. How can I send them more economically?

Do you want to be part of the success of e-commerce? Become a PostNL location and enjoy the extra attention your shop gets.

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How do I register as a PostNL parcel point?

Yes indeed. We can collect parcels for you across the country.

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be - en - business - sending with a contract - can I have my packages picked up by postnl?

Can I have my parcels collected by PostNL?

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Shipping & delivery

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Account details

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Logistics solutions

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Contact

Or choose a topic

Our customer service is happy to help you with your questions or problems. Here you will also find different ways to contact us.

Service & contact Business: What can we help you with?

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Terms of use

General Terms and Conditions

Quick links

Customer service

It is busier than usual. We do our very best to deliver everything in a timely manner. Unfortunately, some parcels may take a bit longer to arrive. So sorry about this. On the track &amp; trace pages you can find more information on the status of your parcel.

Het is erg druk

Service & Contact BusinessThe most frequently asked questions