Frequently Asked Questions

How do I offer clients abroad a return service?

Do you often send packages abroad as a Belgian entrepreneur? PostNL also has a return solution for this. Some of the features included in this extra service are:

  • Returns can be made from and to all countries in the world. 
  • You choose when and how often the return shipping takes place.. 
  • A platform that makes it easy for foreign countries to apply for return labels. 
  • PostNL has several return networks available, both within and outside Europe 
  • You can inform your customers about your return process via email or by posting a message on your site. 

You can contact us for more information via one of the options at the bottom of the screen.

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