Surcharge on parcels sent around the public holidays
From 1 January a surcharge of € 0.25 applies per parcel for parcels shipped during the ‘peak period’. In this period (From 19 November to 31 December 2023) almost twice as many parcels as normal are shipped. To be able to deliver them all on time, extra workers and resources are deployed. Extra storage areas and lorries are hired, sorting centres are open longer, and we make extra journeys – both at night and during the day. All these measures cost money, hence this surcharge.