Whom does this surcharge apply to?
The surcharge applies to everyone sending parcels under contract in 2020 during the peak period from 20 November to 31 December 2020.
Does the surcharge also apply to returns and parcels abroad?
The surcharge applies to all parcels delivered in said period via our network, in other words also for returns and parcels abroad.
Please talk to your contact at PostNL, or go to Service & Contact.