PostNL Belgium Customer Service
Do you wish to know the status of your parcel? Please use our Track & Trace page.
We are available by telephone Monday to Friday from 9:00 a.m. to 5:00 p.m.
Read frequently asked questions about registering and logging in.
No, you don't. You can also create shipments without an account.
The Online Shipment Flow works based on the general PostNL account. You will find all the information on how to create this account here.
You can create multiple accounts with the PostNL account. Only the e-mail address must be different.
No, you cannot create an account from abroad. When registering, your country must be Belgium.