Menu

Home
Menu
Delivery
- Send directly
Receiving
- Track and Trace
- PostNL locations
Business Solutions
Service & Contact

NL
FR
EN

Missing Resource with key: breadcrumbs_you_are_here

> Service & Contact > Service & Contact for business > Complaints or problems

Frequently Asked Questions

Frequently Asked Questions
I shipped a package, and it was delivered according to Track & Trace, but my customer did not receive anything.
My package was delivered late. Will I get my shipping back?
My package was damaged when it was delivered to the recipient, can I get compensation?

Complaints or problems

Select a frequently asked question about complaints or problems.

Others also viewed:

Delivery

Go to
Customer service
About PostNL Belgium

© Koninklijke PostNL
Privacy Declaration
Cookie Statement
Terms and Conditions
Terms of use