Frequently Asked Questions

Who can sign for receipt?

With this shipping option, the following persons may sign for receipt:  

  • the addressee 
  • an adult household member/roommate, with the exception of: B&B guest or hotel guest, service staff, landlady, host or hotel keeper 
  • a neighbour 
If you choose the “home address only” shipping option, only the recipient or household member/roommate can sign for receipt. 
. If no one is home to receive the shipment, we will try to deliver the shipment to a neighbour. The neighbour must then sign for receipt.

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